Fanatics Seasonal Human Resources Assistant

Fanatics, Inc
Job Description

As the global leader in licensed sports merchandise, Fanatics is changing the way fans purchase their favorite team merchandise by partnering with top leagues, clubs and soccer brands worldwide to offer the largest collection of timeless and timely gear from every pro and college team online, on your phone, in stadiums or on-site at the world’s biggest sporting events. A top 50 Internet Retailer Company, Fanatics comprises the broadest online assortment by offering hundreds of thousands of officially licensed items via its Fanatics (, FansEdge (, Kitbag (, and Majestic ( )  brands, as well as the largest selection of sports collectibles and memorabilia through Fanatics Authentic ( A multi-channel company, Fanatics operates more than 300 online and offline stores, including the e-commerce business for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), major media brands (NBC Sports, CBS Sports, FOX Sports) and more than 200 collegiate and professional team properties, which include several of biggest global soccer clubs (Manchester United, Real Madrid, Chelsea, Manchester City). The company's in-venue and event retail portfolio includes the NBA, NHL, NASCAR, Wimbledon, Kentucky Derby, The Ryder Cup, Manchester City, Texas Longhorns, Pittsburgh Pirates and New Jersey Devils, allowing fans to experience a seamless shopping experience across online, mobile and physical store locations.

   Overall Objective:

This position provides administrative support to the Human Resources Department during our critical very high volume retail season.  Priorities include time & attendance reporting, employee record keeping, new hire orientation, roster management, and serve as an employee point of contact for questions related to benefits, payroll, and attendance.

Key Responsibilities:

  • Provide outstanding internal customer service to Fanatics employees by answering employee questions about benefits, attendance, payroll, etc. Help escalate discrepancies to HR partners for resolution.

  • Support weekly New Hire Orientation by preparing employee paperwork, data entry of employee information, administering facility badges, and other related administrative tasks.

  • Track corrective action documentation and research employee counseling history to confirm correct level for next counseling, dates of prior counseling’s, or employee eligibility for wage progression and/or promotion.

  • Enter time and attendance exceptions, correct timecard missed clock in/outs, clear timecard flags, and submit timecards for supervisor approval for accurate payroll processing.

  • Coordinate employee activities that promote employee engagement

Qualifications and Requirements:

  • High School Diploma or equivalent required

  • 1+ years administrative support experience required; HR office environment preferred

  • Work experience in a fast paced environment juggling multiple and changing priorities with critical eye for detail

  • Computer system proficiency in MicroSoft Excel, Outlook, and Word required; HR systems experience preferred

  • Effective verbal and written communication skills that facilitate exceptional customer service and employee relations

  • Experience handling confidential material professionally and within defined laws

  • Position may work days, nights or weekends, to include holidays.This HR department supports a fulfillment center that is open 7 days per week.Working hours will exceed 40 hrs per week at times and require flexibility.

Contact Information

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